Shipping and Return Policies
We accept returns and exchanges, but please contact us first if you have any problems with your order.
Soy wax is clean burning and it's common, especially during the temperature changes of shipping to have frosting, cracking or dipping on the surface appear. It will not affect the candle's scent.
Because of the handmade nature of our product, there may be slight variations in appearance and/or color of the candles between batches.
- Contact us (firstname.lastname@example.org) within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Cancellations are not accepted
Returns and Exchange Details:
Limitations on Returns and Exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)